See how operating context shapes the work.
Case studies
See how complex work moves forward.
Explore Primus work through the industry context, service model or product that shaped the solution.
Explore case studiesEnterprise work Decisions, systems and outcomes in context.
01 / Find relevant work
Start with the context that matters to you.
Choose an industry, a Primus service or a product to focus the case-study library.
Follow the responsibility Primus took on.
See focused products applied in enterprise work.
02 / Case studies
Industry · Services · ProductsWork shaped around real operating problems.
Explore the complete library
01Technology & business servicesPlatform solutionsPrimeDK
Making a complex enterprise environment understandable
Primus turned authorized documents, work items, code, operational data and warehouse knowledge into one governed, navigable and evidence-backed domain layer.
- Hybrid retrieval
- PostgreSQL and pgvector
- Change-aware ingestion
- +3
02Technology & business servicesStrategic advisoryPrimeTDAP
From assessment evidence to a clear executive view
PrimeTDAP turned a complex technology and delivery assessment into a governed, evidence-linked decision system for an enterprise client.
- PrimeTDAP
- AI-assisted synthesis
- Evidence mapping
- +3
03BankingAI & automationPrimeOne
Scaling RPA in Banking with Primus Discovery as a Service
An enterprise automation program used structured discovery, governance and prioritization to move beyond fragmented RPA efforts.
- AI & automation
04BankingAI & automationBanking
eBanking Account Closures
A complex account-closure workflow was automated to reduce repetitive handling and improve consistency across banking operations.
- AI & automation
05InsuranceAI & automationInsurance
Commercial insurance policy analysis with verified citations
Primus built a structure-aware policy analysis workflow that connects declarations, base policy language and endorsements while keeping every answer tied to verifiable evidence.
- Azure Cosmos DB vector search
- Azure OpenAI
- Cohere Rerank
- +3
06InsurancePlatform solutionsInsurance
Digital Desk: intelligent claims orchestration
Primus built a multi-year Azure platform that connects claims systems and service providers, applies proprietary triage and orchestrates the work around each claim.
- Microsoft Azure
- Azure Kubernetes Service
- Containerized microservices
- +6
07InsuranceAI & automationInsurance
Streamlined Claims Through AI-Driven Automation
AI-assisted automation helped move a claims workflow toward greater straight-through handling while preserving review for exceptions.
- AI & automation
08InsuranceAI & automationInsurance
Insurance Claims Optimization with Intelligent Automation
An end-to-end view of the claims lifecycle identified where automation and process redesign could reduce friction.
- Python
- Open AI
- React
- +4
09InsuranceAI & automationInsurance
Simplifying Invoice Management for Our Insurance Client
Invoice capture, tracking and processing were automated to reduce manual oversight and improve operational accuracy.
- VB.Net
10InsuranceAI & automationInsurance
Process Optimization with NLP and LLMs
Natural-language processing was introduced where unstructured information constrained an otherwise automatable process.
- Natural-language processing
- Large language models
- Workflow orchestration
- +1
11InsuranceData engineeringInsurance
Transforming Legacy Systems for Improved UX and Performance
A legacy environment was moved toward a more usable and performant architecture while protecting business continuity.
- C#
- HTML5
- SCSS
- +6
12InsuranceData engineeringInsurance
Data Modernization for Global Company
A modern Snowflake-centered data environment improved reporting, governance and readiness for advanced analytics.
- Snowflake
- AWS
13InsurancePlatform solutionsInsurance
Virtual Communication Platform (VCP): Enabling Seamless and Secure Interactions
A centralized communication platform connected client applications to multiple digital channels and reduced dependence on fragmented integrations.
- AWS
- Microsoft Azure for hosting
- scalability.
- +4
14InsurancePlatform solutionsInsurance
Enhancing the Efficiency of a Client Policy Information Portal
A self-service portal made policy information and related client-service workflows easier to access and manage.
- AWS
15HealthcarePlatform solutionsHealthcare
Claims Management
A mobile claims experience gave users a more efficient way to capture and work with claims information in the field.
- Angular
- Oracle
- Auth0
16Licensing & manufacturingPlatform solutionsLicensing & manufacturing
Comprehensive Brand Management Solutions
A product-authentication leader modernized the ordering and management experience around its hologram products.
- .Net Core, C#, JQUERY and SQL Server
- .NET using Behavior-Driven Development (BDD) Testing Framework
17Licensing & manufacturingPlatform solutionsLicensing & manufacturing
Mobile App for Brand Authentication and Counterfeit Detection
A mobile application helped consumers detect counterfeit products while opening a direct digital connection with brand owners.
- JavaScript
- React
- Java
18ManufacturingPlatform solutionsManufacturing
E-commerce Self-Service Ordering Portal for Manufacturing
A B2B self-service portal simplified ordering and reduced manual coordination across a manufacturing operation.
- angular
- SQL Server
- .NET
19MediaExpert teamsMedia
Portal & Content Management Solutions for a Prominent Media Company
A long-running technology partnership supported portal and content-management capabilities for a prominent media organization.
- Expert teams
20TelecommunicationsExpert teamsTelecommunications
Streamlining Staff Augmentation for Fortune 100 Telecommunications Company
A durable staff-augmentation relationship supplied technology expertise within a large telecommunications environment.
- Expert teams
21LogisticsExpert teamsLogistics
Staffing Solutions for a Seamless EDI Systems Integration at Fortune 100 Logistics Company
A technology team supported the integration and continuity of EDI systems inside a Fortune 100 logistics operation.
- Expert teams
22BankingAI & automationBanking
Achieving $1M in Savings through RPA Driven Loan Processing Transformation
A reputable bank faced challenges in streamlining its loan processing and mortgage workflows, particularly in the areas of reading loan documents and updating internal and external applications.
- AI & automation
23Event ManagementPlatform solutionsEvent Management
Association Management
Primus has developed a comprehensive non-profit organization/association management system which provides for membership, events, registration, check-ins, notes, photos, polls, surveys, social media integration, gamification, analytics, and reports.
- The application is built on a robust cloud development platform
- ensuring scalability
- accessibility.
- +7
24InsuranceAI & automationInsurance
Automated RPA Claim Handling for Enhanced Efficiency
Primus employed RPA, a cutting-edge technology that leverages software robots to execute tasks typically reliant on human intervention, such as data entry, validation, and communication.
- AI & automation
25InsuranceAI & automationInsurance
Automating Absence Claim Processing in Insurance
Primus undertook a transformative initiative to automate the intricate processes surrounding the receipt and processing of absence claims and the creation of associated incidents in the insurance sector.
- .Net
- SQL Server
26Market ResearchPlatform solutionsMarket Research
Automating and Streamlining Survey Processes
One of our clients, spanning various sectors including education, sports, specialized schools, and retail and social media, faced significant challenges with outdated and fragmented survey distribution methods.
- .NET using Behavior-Driven Development (BDD) Testing Framework
27BankingAI & automationBanking
Automating Document Indexing for Enhanced Efficiency
A banking client faced significant challenges due to the highly manual and labor-intensive task of indexing documents across multiple departments.
- AI & automation
28HealthcarePlatform solutionsHealthcare
Clinical Supply Chain Connector
Primus enabled hospital systems utilizing a large healthcare company's supply chain and clinical system with an integrated link.
- .NET
- SQL Server
29ConstructionPlatform solutionsConstruction
Contractor Performance Management
A web-based application to help our client, a contractor referral and management company for renovations, remodeling and restoration services, to monitor, manage and administer a performance improvement program.
- Azure
30InsuranceAI & automationInsurance
Escape of Water
Primus built a web application that stands at the forefront of technological innovation, seamlessly merging IoT technology with IICRC certified water loss specialists.
- Angular
- .Net Core
- SQL Server
- +1
31ConstructionPlatform solutionsConstruction
Estimate Review
Primus built a web-based application that empowers our client, a leader in contractor referral and management for renovations, remodelling, and restoration.
- C#/.NET
- SQL Server
32Event ManagementPlatform solutionsEvent Management
Events Management System
Primus built an Events Management System mobile app for its internal team as it attends large multi-day events.
- HTML
- CSS
- JavaScript
- +4
33EnergyPlatform solutionsEnergy
Fuel Management App
Primus enabled the clients of an Energy Management company to be able to find and reach the fueling stations.
- HTML
- CSS
- JavaScript
- +4
34Information Collection and ValidationPlatform solutionsInformation Collection and Validation
Leveraging External Services and Experts
Primus was involved in the development and ongoing enhancements of a technology platform that facilitated claims processing by connecting on-demand experts with a specialized network.
- Platform solutions
35ManufacturingPlatform solutionsManufacturing
Manufacturing Business Intelligence Solution
Primus engaged with a multi-national manufacturing enterprise to provide operation business intelligence indicators.
- Oracle
- .NET
- SQL Server
36InsurancePlatform solutionsInsurance
Mobile Application for Increased Productivity
Primus built for our client in the insurance industry, a mobile app tailored to the needs of field workers.
- Mobile Development
- Backend Development
- Database
- +2
37ConstructionPlatform solutionsConstruction
Performance Improvements
Primus helped a professional liability insurance company overcome performance issues in their Business Intelligence implementation.
- SQL Server
- Microsoft Azure
38HealthcarePlatform solutionsHealthcare
Pharmaceutical System
Primus worked with a large Health IT company to re-architect and develop a pharmaceutical application which is used by some of the large hospital systems in the country.
- Java
- HTML
- CSS
- +1
39InsurancePlatform solutionsInsurance
Portal to Streamline Resource Deployment
A leading insurance company experienced substantial inefficiencies with their outdated resource management portal, including slow performance, cumbersome onboarding, and poor productivity tracking.
- Angular
- Mobile Applications
- DB
- +7
40HealthcarePlatform solutionsHealthcare
Quality Of Care Metrics
Primus engaged with a state Hospital Association to provide quality of care metrics for its members.
- .NET
- SQL Server
41InsuranceAI & automationInsurance
Streamlining Claims Processing
Primus developed a ML enabled SaaS platform for one of our clients to direct incoming claims automatically.
- Angular
- AWS
- Azure
42BankingAI & automationBanking
Streamlining Loan Processing with Automation
A banking client was grappling with the dual challenges of fluctuating market conditions and a significant shortage of skilled workers in the loan processing function.
- AI & automation
43Event ManagementPlatform solutionsEvent Management
Tag Society Showcase - Elevating Event Experience
Primus developed a mobile for the Technology Association of Georgia's premier event - Society Showcase.
- HTML
- CSS
- JavaScript
- +4
44Food & BeverageExpert teamsFood & Beverage
Tailored Staffing Solutions for Fortune 100 Food & Beverage Company
One of our potential clienteles, a Fortune 100 Food & Beverage Company, faced challenges in fulfilling resources requirement from technology and project management areas, targeting over 200 requirements annually.
- Expert teams
45Event ManagementPlatform solutionsEvent Management
Tee Up 4 Golf
Primus has developed a golf app which has been used by large enterprises for their in-house golf events as well as by non-profits for their annual charity golf outings.
- HTML
- CSS
- JavaScript
- +4
46Real EstatePlatform solutionsReal Estate
Transaction Management System
Primus built a paperless transaction management system in the real estate industry for our client, a large and fast-growing real estate brokerage firm.
- Visual Studio Online is used to streamline project management.
47Brand ManagementPlatform solutionsBrand Management
Upgraded Security and Verification for Product Solutions
A leading provider of product security solutions faced significant challenges with their existing Track and Trace system, designed for use by their clients' admin.
- .NET using Behavior-Driven Development (BDD) Testing Framework
03 / Client voices
What clients say about working with Primus.
“Primus understands our complex business needs.”
Client Program Manager · Media
“Delivered on time and on budget.”
President · Claims management
“Work ethic, professionalism, and focus on our needs.”
Client IT Manager · Transportation & logistics
04 / Enduring relationships
Continuity builds valuable context.
Staff augmentation is where Primus began and remains its largest revenue line.
Some active staffing relationships have continued through multiple technology cycles.
Projects, teams, products and advisory can connect as the operating need changes.
Bring us the operating problem.