Upgraded Security and Verification for Product Solutions
A leading provider of product security solutions faced significant challenges with their existing Track and Trace system, designed for use by their clients' admin.
Brand ManagementPlatform solutions
industry contextOperating challenge → Primus delivery → Client value
01 / Business challenge
The operating context
A leading provider of product security solutions faced significant challenges with their existing Track and Trace system, designed for use by their clients' admin. The system lacked the required verification settings and adequate security measures for both the business entities (users) and their associated products. As a result, the system was unable to provide reliable visual verification on success or failure and to report and redirect based on the authentication result.
02 / What Primus delivered
A solution shaped around the client’s operating need.
Primus successfully upgraded the client’s Track and Trace system by introducing several critical features. We implemented a customized visual verification setting for their business entities and associated products. This enabled the admin user to customize the verification process and display specific failure or success messages based on authentication outcomes. Additionally, primus integrated two-factor authentication across both web and mobile platforms, including Android and iOS, for labels and hangtags. This multi-layered security approach strengthened product verification and greatly improved user experience by providing a more secure and seamless system interaction.
03 / Project detail
The work, methods and business value.
The sections below preserve the substantive detail from the original Primus case study in the new presentation.
01
Business Benefits
Enhanced Customer Service: The system provides a tailored verification experience through Serial Number and Image Scan verification, improving authentication for entities and products.
Efficiency: Visual Verification and settings management reduces manual intervention, speeding up processing and streamlining operations for web and mobile users.
Cost Savings: Automation and two-factor authentication cut down on manual oversight and security risks, reducing operational costs and allowing resources to focus on strategic activities.
02
Technologies Used
.NET using Behavior-Driven Development (BDD) Testing Framework
04 / Business value
How the work improved.
01Enhanced Customer Service: The system provides a tailored verification experience through Serial Number and Image Scan verification, improving authentication for entities and products.
02Efficiency: Visual Verification and settings management reduces manual intervention, speeding up processing and streamlining operations for web and mobile users.
03Cost Savings: Automation and two-factor authentication cut down on manual oversight and security risks, reducing operational costs and allowing resources to focus on strategic activities.
05 / Technology & methods
Technology and delivery methods used in the work.
.NET using Behavior-Driven Development (BDD) Testing Framework
About this caseEnterprise delivery context
The story covers the operating problem, Primus responsibility, implementation approach and resulting capability.
