Author articles

Published by the people who developed the work.

Complete Primus articles, presented with the author, original argument and supporting detail intact.

Published by Primus experts

Published insight from experience in the work.

Read complete articles from the people working across intelligent automation, AI and cloud engineering.
Banking, insurance and AIAuthor article

AI Agents in Banking and Insurance: A Transformational Shift

A practical view of how autonomous, adaptive AI can support customer service, fraud detection, risk assessment, claims, underwriting and customer engagement.

Dr. Danielle JenningsClient Services Executive and Automation Practice Lead
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AI implementationAuthor article

Overcoming Common Friction Points in AI Implementation

Four recurring implementation challenges—and practical ways to align expectations, human judgment, opportunity discovery and data quality.

Dr. Danielle JenningsClient Services Executive and Automation Practice Lead
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Intelligent automationAuthor article

The Transformative Power of Automation: Lessons from the Frontlines of Innovation

Five lessons from automation programs about executive support, communication, milestones, opportunity assessment and the people at the center of change.

Dr. Danielle JenningsClient Services Executive and Automation Practice Lead
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Agentic AIAuthor article

Agentic AI: A Paradigm Shift in Autonomous Intelligence

A published examination of agentic AI, its distinction from traditional and generative systems, and the questions of governance, value and human oversight.

Dr. Danielle JenningsClient Services Executive and Automation Practice Lead
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Cloud engineeringAuthor article

AWS DevOps vs Azure DevOps: Choosing the Right Platform for Your Needs

A detailed comparison of the delivery services, integrations, operating models and selection factors across AWS and Azure DevOps.

Abhay Kumar SinghSenior Software Engineer, Software Projects
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Banking automation strategyAuthor article

Beyond Pilots: Strategic Discovery as the Foundation for Scaling Banking Automation

A complete banking automation paper on strategic discovery, benefit-cost analysis, executive sponsorship and the path from isolated pilots to an enterprise portfolio.

Dr. Danielle JenningsClient Services Executive and Automation Practice Lead
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Data modernizationAuthor article

Why Data Modernization Fail: The 5 Patterns

A complete practitioner article on the operating, governance, workload and accountability patterns that determine whether data modernization creates lasting value.

Vineet PuniaProgram Manager
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