A mobile claims experience gave users a more efficient way to capture and work with claims information in the field.
HealthcarePlatform solutions
industry contextOperating challenge → Primus delivery → Client value
01 / Business challenge
The operating context
For our client, an insurance TPA, we built a mobile and web-based application for claims intake, claims status and payments, pharmacy info and access, and case manager access and communication. This was also available as a white label app for their clients, large enterprises with several thousands of employees.
02 / What Primus delivered
A solution shaped around the client’s operating need.
Handling Diverse Claim Types: The application efficiently manages multiple claim types, including Worker's Comp, Disability, and Absence claims. Swift Payment Information Access: Users benefit from quick access to payment details, ensuring transparency and convenience. Health Ticket and Pharmacy Access: The app provides seamless access to Health Ticket and pharmacy-related information. Cross-Platform Availability: It is available on both iOS and Android platforms, enhancing accessibility.
03 / Project detail
The work, methods and business value.
The sections below preserve the substantive detail from the original Primus case study in the new presentation.
01
Engagement overview
For our client, an insurance TPA, we built a mobile and web-based application for claims intake, claims status and payments, pharmacy info and access, and case manager access and communication. This was also available as a white label app for their clients, large enterprises with several thousands of employees.
02
BENEFITS
Handling Diverse Claim Types: The application efficiently manages multiple claim types, including Worker's Comp, Disability, and Absence claims.
Swift Payment Information Access: Users benefit from quick access to payment details, ensuring transparency and convenience.
Health Ticket and Pharmacy Access: The app provides seamless access to Health Ticket and pharmacy-related information.
Cross-Platform Availability: It is available on both iOS and Android platforms, enhancing accessibility.
03
TECHNOLOGIES
Angular: The application utilizes Angular for an enhanced user experience.
Oracle: Data management and security are ensured through Oracle integration.
Virtual Private Cloud Deployment: The deployment on a Virtual Private Cloud ensures scalability and security.
Auth0: Auth0 is employed for robust user authentication and authorization.
Salesforce Integration: The application is seamlessly integrated with Salesforce for enhanced functionality.
04
PROCESSES
Our development process adheres to Agile methodologies, ensuring adaptability and responsiveness to evolving requirements. With Virtual Private Cloud deployment, we guarantee scalability and security, while User Stories play a pivotal role in aligning the app with user expectations.
04 / Business value
How the work improved.
01Handling Diverse Claim Types: The application efficiently manages multiple claim types, including Worker's Comp, Disability, and Absence claims.
02Swift Payment Information Access: Users benefit from quick access to payment details, ensuring transparency and convenience.
03Health Ticket and Pharmacy Access: The app provides seamless access to Health Ticket and pharmacy-related information.
04Cross-Platform Availability: It is available on both iOS and Android platforms, enhancing accessibility.
05 / Technology & methods
Technology and delivery methods used in the work.
AngularOracleAuth0
About this caseEnterprise delivery context
The story covers the operating problem, Primus responsibility, implementation approach and resulting capability.
