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Case study

Performance Improvements

Primus helped a professional liability insurance company overcome performance issues in their Business Intelligence implementation.
ConstructionPlatform solutions
service contextOperating challenge → Primus delivery → Client value

01 / Business challenge

The operating context

Primus helped a professional liability insurance company overcome performance issues in their Business Intelligence implementation. Physicians get to know and improve their work processes thereby reducing the claims risk and improving the quality of care for their patients.

02 / What Primus delivered

A solution shaped around the client’s operating need.

Enhanced Risk Management: The improved Business Intelligence system leads to more effective risk management, ensuring better protection. Reduced Professional Liability: By enabling physicians to make informed decisions, the system reduces professional liability. Streamlined Physician Processes: Physicians benefit from streamlined processes, enhancing efficiency. Elevated Quality of Care: The focus on data-driven insights leads to a higher quality of care for patients.

03 / Project detail

The work, methods and business value.

The sections below preserve the substantive detail from the original Primus case study in the new presentation.

01

Engagement overview

Primus helped a professional liability insurance company overcome performance issues in their Business Intelligence implementation. Physicians get to know and improve their work processes thereby reducing the claims risk and improving the quality of care for their patients.

02

BENEFITS

  • Enhanced Risk Management: The improved Business Intelligence system leads to more effective risk management, ensuring better protection.
  • Reduced Professional Liability: By enabling physicians to make informed decisions, the system reduces professional liability.
  • Streamlined Physician Processes: Physicians benefit from streamlined processes, enhancing efficiency.
  • Elevated Quality of Care: The focus on data-driven insights leads to a higher quality of care for patients.
03

TECHNOLOGIES

  • Business Objects: Business Objects technology played a crucial role in transforming the Business Intelligence system.
  • MS SQL Server: Microsoft SQL Server underpinned data management for robust and accessible information.
  • Microsoft Azure: The implementation leveraged Microsoft Azure for scalability and reliability.
  • Visual Studio Online: Visual Studio Online was instrumental in streamlining the development process.
04

PROCESSES

Our approach to development followed Agile methodologies, ensuring adaptability and responsiveness throughout the project's lifecycle. Additionally, the use of surveys allowed us to collect valuable user feedback, enabling ongoing refinement and alignment with evolving requirements.

04 / Business value

How the work improved.

  1. 01Enhanced Risk Management: The improved Business Intelligence system leads to more effective risk management, ensuring better protection.
  2. 02Reduced Professional Liability: By enabling physicians to make informed decisions, the system reduces professional liability.
  3. 03Streamlined Physician Processes: Physicians benefit from streamlined processes, enhancing efficiency.
  4. 04Elevated Quality of Care: The focus on data-driven insights leads to a higher quality of care for patients.

05 / Technology & methods

Technology and delivery methods used in the work.

SQL ServerMicrosoft Azure
About this caseEnterprise delivery context

The story covers the operating problem, Primus responsibility, implementation approach and resulting capability.

Construction

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