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Case study

Transforming Legacy Systems for Improved UX and Performance

A legacy environment was moved toward a more usable and performant architecture while protecting business continuity.
InsuranceData engineering
service contextOperating challenge → Primus delivery → Client value

01 / Business challenge

The operating context

A leading technology and process provider in the insurance sector faced challenges with their outdated online platform used for managing contractors and internal user operations. The legacy system integral to overseeing contractor profiles, insurance details, and performance evaluations was fragmented and lacked essential modern features. Users faced difficulties saving their progress or returning to incomplete applications, and the outdated interface did not reflect the organization's standards for quality and efficiency. The organization sought a sophisticated, unified application to modernize the user experience, streamline operations, and reflect their industry-leading standards.

02 / What Primus delivered

A solution shaped around the client’s operating need.

Primus helped our client modernize their legacy system by designing, developing, and implementing a new application that met their current and ongoing needs. The newly designed user interface significantly enhanced user experience by consolidating various operations into a single, efficient application. Additionally, substantial performance improvements were implemented, leading to faster response times. The legacy system was successfully replaced with a modern, robust solution that fully aligned with the client's business objectives and exceeded expectations in terms of functionality and user experience.

03 / Project detail

The work, methods and business value.

The sections below preserve the substantive detail from the original Primus case study in the new presentation.

01

Business Benefits

  • Enhanced UX: With the revamped UI, end users have enhanced user experience with the application.
  • Improved Performance: With the improved application performance, average user response time is considerably reduced than before by maintaining expected level of service to end users.
  • Responsiveness and Browser Compatibility: Application is compatible with all major browsers and devices.
02

Technologies Used

The development of this application uses the following technology stack:

-.NET

  • C#
  • HTML5
  • SCSS
  • Typescript
  • Angular 15+
  • SQL Server
  • Git
  • Azure

04 / Business value

How the work improved.

  1. 01Enhanced UX: With the revamped UI, end users have enhanced user experience with the application.
  2. 02Improved Performance: With the improved application performance, average user response time is considerably reduced than before by maintaining expected level of service to end users.
  3. 03Responsiveness and Browser Compatibility: Application is compatible with all major browsers and devices.

05 / Technology & methods

Technology and delivery methods used in the work.

C#HTML5SCSSTypescriptAngular 15+SQL ServerGitAzure.NET
About this caseEnterprise delivery context

The story covers the operating problem, Primus responsibility, implementation approach and resulting capability.

Insurance

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