Primus built for our client in the insurance industry, a mobile app tailored to the needs of field workers.
InsurancePlatform solutions
industry contextOperating challenge → Primus delivery → Client value
01 / Business challenge
The operating context
Primus built for our client in the insurance industry, a mobile app tailored to the needs of field workers. The app helps field workers seamlessly scan and input field data, improving speed and accuracy. The app has features like 'voice-to-text' technology to streamline manual data entry and integration of images into the system. The mobile app is designed to help clients reduce errors, improve productivity, and reduce cycle time, significantly impacting the quality of services they provide to their customers.
02 / What Primus delivered
A solution shaped around the client’s operating need.
On-site capture of photos and videos with location information Transcripts and audio recordings of statements taken on-site Offline functionality without mobile data or in locations without a network Creation of onsite reports and upload them in PDF format Recording of time and expense Route planning based on current location for multi-location visits
03 / Project detail
The work, methods and business value.
The sections below preserve the substantive detail from the original Primus case study in the new presentation.
01
Engagement overview
Primus built for our client in the insurance industry, a mobile app tailored to the needs of field workers. The app helps field workers seamlessly scan and input field data, improving speed and accuracy. The app has features like 'voice-to-text' technology to streamline manual data entry and integration of images into the system.
The mobile app is designed to help clients reduce errors, improve productivity, and reduce cycle time, significantly impacting the quality of services they provide to their customers.
02
BENEFITS
On-site capture of photos and videos with location information
Transcripts and audio recordings of statements taken on-site
Offline functionality without mobile data or in locations without a network
Creation of onsite reports and upload them in PDF format
Recording of time and expense
Route planning based on current location for multi-location visits
03
TECHNOLOGIES
Mobile Development: Swift (iOS Development), Xcode, Kotlin (Android Development), Android Studio
Backend Development:.NET Core 3.1, Visual Studio
Database: SQLite for iOS, Room DB for Android
API Documentation: Swagger
Authentication: Auth0
04
PROCESSES
Agile development was employed throughout the project.
04 / Business value
How the work improved.
01On-site capture of photos and videos with location information
02Transcripts and audio recordings of statements taken on-site
03Offline functionality without mobile data or in locations without a network
04Creation of onsite reports and upload them in PDF format
05Recording of time and expense
06Route planning based on current location for multi-location visits
05 / Technology & methods
Technology and delivery methods used in the work.
Mobile DevelopmentBackend DevelopmentDatabaseAPI DocumentationAuthentication
About this caseEnterprise delivery context
The story covers the operating problem, Primus responsibility, implementation approach and resulting capability.
