Document classification
Identify the document type and direct it to the correct workflow before extraction begins.
Intelligent document processingNewly launched
PrimeIDP
Turn document-heavy work into a visible, reviewable flow of information.
PrimeIDP classifies incoming documents, extracts relevant information, routes exceptions to people and passes approved data into the systems and decisions that need it.
ClassifyIdentify the document path
ExtractStructure relevant information
ReviewKeep people in important decisions
01 / The document burden
Documents arrive as files. The business needs decisions, data and an evidence trail.
Claims packets, applications, forms, correspondence and supporting records rarely arrive in one consistent format. Manual sorting and re-keying consume attention while exceptions become difficult to track.
PrimeIDP treats document intelligence as an operating workflow: understand what arrived, extract what matters, make uncertainty visible and route approved information forward.
02 / Product system
Turn every document into a governed step in the work.
PrimeIDP connects intake, confidence, exception handling, approval and downstream release in one traceable operating path.
Field extraction
Convert relevant content into structured values aligned to the downstream business need.
Confidence-aware review
Send uncertain fields and exceptions to people for review with the supporting context visible.
Workflow orchestration
Route documents, data and review tasks through the appropriate operational sequence.
Traceable decisions
Preserve the relationship between source documents, extracted information, corrections and release.
Enterprise integration
Deliver approved information into the platforms, queues and APIs that continue the work.
03 / Operating flow
Move from an incoming file to trusted operational data with uncertainty clearly marked.
Receive
Accept documents from approved enterprise channels.
Understand
Classify content and identify the information the workflow requires.
Validate
Apply confidence rules and route exceptions for human review.
Release
Send approved data and documents into downstream work with traceability.
04 / Where it fits
Start where document volume, variation and exception handling consume the most attention.
Insurance and claims
Organize correspondence, forms and supporting evidence across document-intensive claims work.
Banking operations
Structure incoming documents while keeping validation and exception handling visible.
Shared service workflows
Reduce manual document triage in repeatable, high-volume operational processes.
05 / Responsible operation
Confidence determines the right review path.
The operating design keeps human review available where uncertainty, policy or consequence demands it. Security, hosting, retention and compliance controls are defined for each implementation.
- Human-in-the-loop exception handling
- Source-to-output traceability
- Role-aware access and integration boundaries
06 / Product progress
Enterprise interest
Launched with interest from established Primus relationships.
PrimeIDP is newly launched, with interest from banking and technology-services relationships already familiar with Primus delivery.
PrimeIDP