Intake & extraction agent
Organize incoming claim information and surface structured details for review.
AI workspace for claims adjustersPreparing to launch
PrimeAdjuster
Give adjusters one intelligent workspace above the systems they already use.
PrimeAdjuster is being prepared as the primary claims product: a coordinated set of AI-assisted workflows for intake, documentation, communication, completeness and claims investigation—with the adjuster in control.
Join the launch conversationDedicated product website in preparation
CoordinatedFocused claims workflows
HumanAdjuster judgment remains central
AboveWorks with the existing claims landscape
01 / The adjuster's day
The claim is one story. The work is scattered across documents, messages, systems and follow-ups.
Adjusters spend valuable time gathering information, checking completeness, drafting routine communication and moving between systems to reconstruct the current state of a claim.
PrimeAdjuster is designed as a focused workspace above that landscape, bringing the next relevant information and action closer together while keeping important judgment with the claims professional.
02 / Product system
Bring the claim together around the adjuster's workday.
Each focused workflow reduces retrieval and preparation while keeping evidence, uncertainty and the qualified professional's decision visible.
Communication agent
Prepare context-aware drafts and follow-up support within approved communication workflows.
Document completeness agent
Identify missing or inconsistent claim documentation before it slows the next step.
Subrogation detection agent
Surface potential recovery indicators for qualified adjuster review.
Forensics agent
Bring relevant patterns and evidence together to support deeper investigation.
Claims Connect portal
Provide a coordinated interaction point for approved participants and requested information.
03 / Operating flow
Assemble the context, surface what matters and keep the important decision human.
Orient
Assemble the current claim context from approved sources.
Prioritize
Surface missing information, exceptions and the next useful actions.
Assist
Prepare analysis or communication for the adjuster to evaluate.
Act with judgment
The qualified professional decides, corrects and advances the claim.
04 / Where it fits
Start where fragmented evidence and repeated preparation slow the adjuster's day.
High-volume claims operations
Reduce routine retrieval and preparation across active adjuster workloads.
Document-intensive claims
Connect incoming evidence, completeness review and follow-up in one work surface.
Complex claim review
Bring potential subrogation and investigative signals to the right human decision point.
05 / Responsible operation
Assist the work. Keep the judgment visible.
Launch design should keep source material, AI-produced suggestions, user decisions and corrections distinguishable. Integration, security and model behavior require validation with each participating carrier or TPA.
- Adjuster approval for important actions
- Visible sources and uncertainty where available
- Role-aware workflow and auditable changes
06 / Product progress
Pre-launch
A focused launch path built around the daily work of claims professionals.
PrimeAdjuster is being prepared for launch with product positioning centered on the adjuster's operating experience across evidence, communication, completeness and investigation.
PrimeAdjuster